Privacy policy
This policy explains what information CreatorKul collects, why, and the choices you have.
Last updated: 14 November 2026
1. Information we collect
- Account details: your email address and the activation key you use to log in.
- Device identifiers: a random device ID stored in a cookie, used only to enforce the device limit on your account.
- Learning data: which lessons you open and your progress, so you can continue where you left off.
- Payment details: payments are handled by the payment provider you choose (for example UPI apps or a payment gateway). We receive a payment reference, not your card or bank details.
- Messages: anything you send us by email or WhatsApp.
2. How we use it
- To give you access to the courses you bought and keep your account secure.
- To prevent key sharing and misuse (email binding and device limit).
- To answer support requests and send important account or course updates.
- To improve our courses using aggregated, non-identifying usage information.
3. Cookies
We use only the cookies needed to run the site: a session cookie that keeps you logged in and a device cookie for the device limit. We do not use advertising cookies on this site.
4. Sharing
We do not sell your personal information. We share it only with service providers who help us run the site (such as hosting and payment providers), when required by law, or to protect our rights and users.
5. Data retention
We keep your account information while your access is active and for a reasonable period afterwards for legal, tax and dispute purposes. You can ask us to delete your account at any time.
6. Security
Activation keys are stored in hashed form, sessions use secure, HTTP-only cookies, and access is limited to what each service needs. No system is perfectly secure, but we work to protect your information.
7. Your rights
You can ask to see, correct or delete the personal information we hold about you. Write to [email protected] and we will respond within a reasonable time.
8. Children
Our courses are intended for people aged 13 and older. If you are under 18, please use the site with a parent or guardian's permission.
9. Changes
We may update this policy. The "last updated" date above shows the latest version. Continued use of the site means you accept the updated policy.
10. Contact
Questions about privacy: [email protected].